TPM and SSH Agent conflicting with each other

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nblackburn
nblackburn
Community Member
edited March 2022 in Windows

When enabling the TPM module (Trusted Platform Module) in the settings and also having the SSH agent enabled, they seem to conflict with each other and the SSH agent is not started.

I have attached the log which confirms this.

INFO  2022-03-16T10:40:17.723 ThreadId(19) [client:typescript] Client starting.
INFO  2022-03-16T10:40:17.769 tokio-runtime-worker(ThreadId(17)) [1P:native-messaging\op-native-core-integration\src\lib.rs:281] Starting IPC listener on 1Password-BrowserSupport
INFO  2022-03-16T10:40:17.769 tokio-runtime-worker(ThreadId(17)) [1P:native-messaging\op-native-core-integration\src\lib.rs:293] Active native core integration is awaiting messages
INFO  2022-03-16T10:40:17.770 ThreadId(19) [1P:op-localization\src\lib.rs:186] system locale detected as 'en-GB'
INFO  2022-03-16T10:40:17.770 ThreadId(19) [1P:op-localization\src\lib.rs:212] selected translations for EN_US based on detected locale en-GB
INFO  2022-03-16T10:40:17.770 ThreadId(19) [status:op-app\src\app.rs:325] App::new(1Password for Windows/80600076 (EN_US), C:\Users\$USER\AppData\Local\1Password\1password.sqlite)
INFO  2022-03-16T10:40:17.771 ThreadId(19) [1P:op-db\src\db.rs:120] Starting DB at version: 23
INFO  2022-03-16T10:40:17.773 op_executor:invocation_loop(ThreadId(22)) [1P:foundation\op-install\src\windows\nmh_registration.rs:78] Installed BrowserSupport manifest for chrome extension
INFO  2022-03-16T10:40:17.773 op_executor:invocation_loop(ThreadId(22)) [1P:foundation\op-install\src\windows\nmh_registration.rs:97] Installed BrowserSupport manifest for firefox extension
INFO  2022-03-16T10:40:17.774 op_executor:invocation_loop(ThreadId(22)) [1P:foundation\op-install\src\windows\nmh_registration.rs:116] Installed BrowserSupport manifest for edge extension
INFO  2022-03-16T10:40:17.829 tokio-runtime-worker(ThreadId(2)) [1P:ssh\op-agent-controller\src\desktop.rs:285] SSH Agent has started.
WARN  2022-03-16T10:40:20.093 op_executor:invocation_loop(ThreadId(22)) [1P:op-app\src\app\backend.rs:184] operation blocking event loop invoke Invocation(External(LockScreen(<LockScreenRequest>))) took more than 50 ms (1857 ms)
INFO  2022-03-16T10:40:26.315 tokio-runtime-worker(ThreadId(2)) [1P:op-data-layer\src\load.rs:136] loaded 1535 items in 4 vaults for account: QW3UZ37I3VAOFGXHKCCKGQEPOE
INFO  2022-03-16T10:40:26.318 tokio-runtime-worker(ThreadId(2)) [1P:op-data-layer\src\search_weighting.rs:76] Search weights loaded for account with 2 entries (96 bytes total)
INFO  2022-03-16T10:40:26.319 op_executor:invocation_loop(ThreadId(22)) [1P:op-app\src\app\backend\unlock.rs:80] Lock state changed: Unlocked
INFO  2022-03-16T10:40:27.564 tokio-runtime-worker(ThreadId(11)) [1P:op-syncer\src\sync_job.rs:276] synced account QW3UZ37I3VAOFGXHKCCKGQEPOE (0.1560479s)
INFO  2022-03-16T10:40:27.565 tokio-runtime-worker(ThreadId(11)) [1P:op-data-layer\src\file.rs:608] find_and_complete_pending_uploads: 'QW3UZ37I3VAOFGXHKCCKGQEPOE'
INFO  2022-03-16T10:40:27.856 tokio-runtime-worker(ThreadId(11)) [1P:op-data-layer\src\sync.rs:512] The B5 Notifier for (QW3UZ37I3VAOFGXHKCCKGQEPOE) has connected, now monitoring for events.
WARN  2022-03-16T10:40:28.443 tokio-runtime-worker(ThreadId(12)) [1P:op-app\src\app\backend\unlock.rs:132] failed to setup unlock secret: FailedToSetupUnlock(Enclave(ProtectingSecret(Unsupported { reason: "Windows Hello does not recognize TPM" })))
INFO  2022-03-16T10:40:42.789 tokio-runtime-worker(ThreadId(11)) [1P:native-messaging\op-native-core-integration\src\lib.rs:305] Extension connecting.
INFO  2022-03-16T10:40:42.789 tokio-runtime-worker(ThreadId(11)) [1P:native-messaging\op-native-core-integration\src\lib.rs:307] Extension connection accepted.
INFO  2022-03-16T10:40:48.238 tokio-runtime-worker(ThreadId(14)) [status:op-app\src\app\backend\updater.rs:204] No Beta updates found for 80600076

The result of this is that you get the following error...

sign_and_send_pubkey: signing failed: agent refused operation.

1Password Version: 8.6.0
Extension Version: 2.3.0
OS Version: Windows 11

This discussion has been closed.