Autofill option not working on certain sites
Recently I've tried to use autofill on a few sites, mostly financial services sites. 1Password sometimes won't fill in my username and/or password. I've even tried refreshing the login info in the app. This is a recent occurrence -- it previously worked on all sites.
1Password Version: 7.9.3
Extension Version: Not Provided
OS Version: macOS 12.2.1
Referrer: forum-search:dropdown box for username in app no longer appears
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In particular, TD Bank and BMO Harris.
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@Robb777 I do see some odd behaviors on the sites: https://onlinebanking.tdbank.com/#/authentication/login and https://www1.bmoharris.com/www/#/login.
I'll report them to our developers. In the meantime, I do want to provide some context and workarounds.
For the TD Bank site, it appears that the username does not get saved correctly. However, if you type in the correct username via the save confirmation window (or if you edit the item manually), the login does fill: https://cln.sh/cl31PX
For the BMO Harris site, filling does not work from the inline menu. Instead of filling from there, please open the extension in your browser's toolbar and select to Autofill the login: https://cln.sh/ZMMgCi
I hope that helps. Let me know if there are issues with any other sites.
ref: dev/core/core#5634
ref: dev/core/core#75000 -
Thanks - those workarounds seem to work.
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Having a similar issue with AT&T site, but the workarounds you mentioned don't seem to help. 1Password doesn't recognize the user ID field i - it's icon doesn't appear in that field, but does in the password field below it.
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Hey @leturner, there is a known issue with the username field on the AT&T site. The good news is that our developers have a fix for it. However, the fix has not yet made it to the extension just yet. Hopefully that will happen soon!
To get the fix when it comes out, make sure to set up the beta extension: https://support.1password.com/betas/#install-a-beta-release-of-the-1password-extension.
You can also check out our release notes for updates about this. The fix for the AT&T site would be under issue #13745 when it is available: https://app-updates.agilebits.com/product_history/B5X
For now, I recommend copying/pasting or clicking/dragging your username into that field. I hope that helps!
ref: dev/core/core#13745
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