I used the auto password generator for a new password on Amazon but it won't accept it

LaurenBernardi

I changed my password on Amazon and had 1Password generate a new one but when I try to log in it doesn't work

---

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:reset password for a site using password generator but the site won't accept it

ag_chantelle

@LaurenBernardi

Sorry to hear about the trouble you're having. Can you let me know the exact steps you took to change your password for Amazon?

It's possible your existing item didn't update, you can check the password generator history directly from 1Password as follows:

1. Click the 1Password icon in your browser toolbar.
2. Click the 🔑 icon to open the Password Generator.
3. Click Password Generator History at the bottom.
4. From here you'll be able to view the passwords generated for Amazon.

Does the password saved here match what you have saved in your Amazon Login? If not, does using this password allow you to sign in successfully?