No extension in Safari

Ocelot
Ocelot
Community Member
edited March 2022 in 1Password in the Browser

The Safari extension has disapeared…
I can't find a way to install it back in Safari : in Safari extension it isn't here and when I click on install 1Password in browser I'm proposed to install in many browser but Safari…

How can I get back my Safari extension ?
I'm under Mojave 10.14.6 and Safari 14.1.2

1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: 10.4.6

Comments

  • Ocelot
    Ocelot
    Community Member

    Think I found a way to recover my Safari extension making the upgrade to 1Password 7

  • Joy_1P
    Joy_1P
    1Password Alumni

    Hey @Ocelot, glad you were able to upgrade and get things working again. Please don't hesitate to contact us back if you have any other questions!

  • chickenfeet
    chickenfeet
    Community Member

    I have this same problem. The extension was installed, and working. Then, this morning, the window wouldn't open when clicking on the icon in the toolbar, so I restarted Safari.

    When it restarted, the icon was gone, and the extension was missing from the list in preferences.

    I uninstalled the "1Password for Safari" app, reinstalled it, but nothing changed.

    1Password 8.7.1. MacOS 12.4, Safari 15.5

  • chickenfeet
    chickenfeet
    Community Member

    I just found the new menu option under Help -> Troubleshooting -> Fix Missing Safari Extension.

  • Joy_1P
    Joy_1P
    1Password Alumni

    @chickenfeet Glad you found that option! Let us know if you need more help or have any other questions.

This discussion has been closed.