1password 7 license file not downalod.... :(

bckim
bckim
Community Member
edited March 2022 in Windows

1password 7 license file not downalod.... :(

I couldn't get the answer I was looking for even using the Inquiry menu.

I want to use 1password 7 purchase version instead of 1password subscription.

order : [ removed by 1Password staff ]

please!!

[ removed by 1Password staff ]

1Password Version: 7.9.828
Extension Version: Not Provided
OS Version: windows 10

Comments

  • Jack.P_1P
    Jack.P_1P

    @bckim:

    Thanks for reaching out. Since we're unable to discuss purchase specifics here in public on the Support Community, reaching out to us via email would be the best bet: support+forum@1password.com. Please include a link to this thread: https://1password.community/discussion/128102/1password-7-license-file-not-downalod#latest and your username: bckim. After emailing in, you'll receive a reply from BitBot with a support ID that looks like [#ABC-12345-678]. Post that here, and I'll be able to make sure your email gets to the right place.

    Just as an additional note, I've also removed your screenshot and license number to protect your privacy.

    Jack

  • bckim
    bckim
    Community Member

    @Jack.P_1P Thank you
    I have already contacted you by email several times.
    But the response I get is the same message as the bot message.
    (upgrade 1password 8..)

  • Jack.P_1P
    Jack.P_1P

    Hi @bckim:

    Thanks for following up. I've just checked with the appropriate team, so please keep an eye out for our response!

    Jack

    ref: PGW-21569-423

  • bckim
    bckim
    Community Member

    Thank you very much!!!

  • PeterG_1P
    PeterG_1P

    Our pleasure, @bckim! We look forward to assisting you with this. 👋

This discussion has been closed.