Safari - Nither fill in nor clicking on the icon fills the password in Beta 8 for MAC

Abhijit

I am completely blocked since upgraded to Beta 8 for Mac for safari.Nothing works for me. Nither fill in nor clicking on the icon fills the password in Beta 8 for MAC.

Am I doing something wrong. Please help urgently.

Thanks,
Abhijit

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Nhat_Nguyen

Hello @Abhijit,

I am sorry for the inconvenience. Before we go further, please let me know what happens when selecting the 1Password icon in Safari's toolbar? Does it ask for your master password or any error message?

At your convenience, please send me 1Password logs and a new diagnostics report from your computer to our support site. I will get back with what I find.

You can follow the steps here to create a diagnostics report from your computer:

https://support.1password.com/diagnostics/

You can try the steps here to create 1Password's logs: https://support.1password.com/cs/extension-console-log/

Attach the diagnostics and the logs to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: url
• Your forum username: username

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!