1PW 8 for Windows not updating to 8.6.1

numbers
numbers
Community Member

I have noticed a similar issue as in this thread: https://1password.community/discussion/128346/1password-8-for-windows-constantly-has-an-update#latest

I have run the diagnostic and am about to send an email to support.


1Password Version: 8.6.0
Extension Version: 2.3.2
OS Version: Windows 10 Pro 21H1 build 19043.1586

Comments

  • numbers
    numbers
    Community Member

    Here is the reference number: [#PGN-24429-196]

  • Hey @numbers, thanks for providing that reference number. I've located your message and will have a reply out to you shortly 🙂

    Ali

    PGN-24429-196

  • numbers
    numbers
    Community Member

    As suggested in your email, after safe booting with networking, 8.6.1 installed.
    (You will need the BitLocker recovery key associated with your Microsoft account).

  • Hi @numbers, thanks for letting us know - it's excellent that this resolved the issue for you!

    Should you encounter any further issues, let us know and we'll be happy to help out. Otherwise, we're here for any feedback or feature ideas you'd like to suggest, and hope you're enjoying your 1Password experience. 🥳

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