OTP Codes are incorrect

Vip324
Vip324
Community Member
in Windows

this morning, all my one time passwords from the windows app are being generated incorrectly. To test, I used the android app at the same time and the codes are different. Using the code from the android app enabled me to log into my websites successfully, where the codes from the window app did not.

1Password for Windows 8.6.1

80601001, on PRODUCTION channel

1Password Version: 8.6.1
Extension Version: Not Provided
OS Version: Windows

Comments

  • Vip324
    Vip324
    Community Member

    Disregard. I was able to fix it.

  • ag_timothy
    ag_timothy

    Hello @Vip324 thanks for the update! I'm glad to hear you were able to resolve the issue.

    For others who may come across this thread, if you're seeing different OTP codes across devices a good first step is to confirm the system time is correct on your PC. A few seconds can make a difference!

This discussion has been closed.