When I click 1P icon to unlock in Firefox, the password prompt never appears (spin, spin, spin…). If I click then click away then click icon again I get the prompt.
1Password Version: 8.7.0Extension Version: 2.3.2OS Version: macOS 12.3.1
It's not just Firefox, Safari as well.
This definitely isn't the experience we want you to have when using 1Password in your browser. Just as a quick first step, can you restart your Mac? Let me know if that improves the state of play for you.
I've restarted a number of times for various reasons and the problem persists even with the 2.3.3. version of browser extension. I checked just today and see the same: click icon to "unlock" and I get spinning "Loading...." It's to the point now where I click, click, click to show, hide, show again where I can enter my password to unlock.
I'll keep watching for some pattern but seems to be after each time it auto-locks and it's per browser (all browsers have the same after I return following an auto-lock span of time or event).
That definitely doesn't sound right. If you don't mind, I'd like to ask you to grab some diagnostics for us, so that we can have a deeper look:
Send the log and diagnostics to us at [email protected] with a link to this discussion. One of our team members will have a look and see if we can remedy things for you.