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Why did I fail to subscribe even though I have paid successfully?

evianqiu
evianqiu
Community Member
edited July 2022 in Memberships

Half a month ago, I subscribed to the membership service through IOS system. At that time, I did not notice that the subscription status was still frozen. Today, WHEN I opened the software again, I found that I had not subscribed successfully, but the bill showed that I had paid successfully. How should I solve the problem now?


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