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Former Member's avatar
Former Member
4 years ago

Credit card and Apple ID in desktop version of 1Password don't appear in my iPhone version

All entries in 1Password appear accessible on both desktop and iPhone versions except for one of my credit cards and my Apple ID. Is this normal? What can I do if I should need this info?

iOS version 15.3.1
1Password for iPhone version 7.9.5

1Password Version: 7.9.3
Extension Version: Not Provided
OS Version: Mac OS 10.14.6
Referrer: forum-search:https://1password.community/search?Search=Credit%20card%20and%20Apple%20ID%20in%20desktop%20version%20of%201Password%20don't%20appear%20in%20my%20iPhone%20version

ios
macos

1 Reply

  • Alvin_L_1P's avatar
    Alvin_L_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey @LChoiSF:

    I understand that you're unable to see a couple of items in the 1Password for iOS app on your iPhone. If you sign in to your account on my.1Password.com (in a web browser), are you able to locate the Credit Card and Apple ID items there?

    I look forward to your reply.

    Alvin