Warning Popup on Launch

Hi @Penguinlay, thank you for letting us know how this went. It's great to know that everything's working properly now! Congrats from our team 🥳

Thanks for the reply. I just followed the instruction. It only ask me the master password again. Everything works fine now. And, most important of all, I don't need to enter master password again every time I launch the browser (I usually quit it after I finish my task)!

Hi @Penguinlay

This can happen if you switch from a more frequent release channel (such as nightly/beta) to a less frequent one (such as beta/stable). Do you remember anything like that happening?

In any case the path forward is to reset the 1Password database (note: you may have to sign back in using your Secret Key and account password). To do this, erase the following folder: ~/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support/1Password/Data

Once you're signed back in I'd recommend checking which release channel you have set in 1Password's preferences and verify that is the release channel you want to be on.

I hope that helps!

Ben

On launch, I get the popup, and on clicking OK, the app quit completely.