Taskbar ends up in middle of screen when logging in using Windows Hello

Bidfrust
Bidfrust
Community Member
in Windows

When placing the locked 1Password App on my second screen and using Windows Hello with a PIN to sign in the taskbar places itself in the middle of the second monitor.

Is this a know bug or could it even be some issue with my OS? Sadly i dont have a second device to test right now.
Im using a 1920x1080 and 2560x1440 screen, both with 100% Scaling.
This issue is 100% reproducable for me and has occurred ever since upgrading from 1Password 7 to 1Password 8.

Thanks in advance

1Password Version: 8.6.1
Extension Version: Not Provided
OS Version: Windows 11 Pro 21H2

Comments

  • PeterG_1P
    PeterG_1P
    edited April 2022

    Hi @bidfrust, I'm sorry to learn of this issue. That's certainly not where the taskbar normally lives.

    Our team would be happy to investigate this for you. My preliminary feeling on this is that it has something to do with interaction between the Hello service and the taskbar (rather than 1Password specifically - although the app is integrating with Windows Hello). But it would be great to know, one way or the other, for sure.

    If you're interested in having us dig into this on your behalf, feel free to send us a brief email at support+windows@1Password.com. That will go to our specialist Windows team, and over there we can discuss specifics of your device and setup, go over the results of diagnostics with you, and so on. Please include a link to this discussion, since you've explained the issue so clearly, and it'll help our team retains visibility on all the facts of the case.

    Thanks, and we'll hope to see you over there!

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