I was trying to use travel mode and my vault was deleted. Not good. How can I restore ?

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MargoLiveNow
MargoLiveNow
Community Member

Why was it so easy to accidentally delete a vault when I was trying to add a family member? When i had trouble adding a family member, I clicked on travel mode, wondering what that is and next thing I know the entire vault is gone. I've used 1P for years and this is the first time this had happened.


1Password Version: 7
Extension Version: 7.9.4
OS Version: mac 12.3.1
Referrer: forum-search:restore deleted vault

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  • ag_tommy
    edited April 2022
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    @MargoLiveNow

    If travel mode is turned on and the vault is not selected to be kept on device it will be removed. Turn off travel mode and the vault should reappear.

    ✈️ Use Travel Mode to remove vaults from your devices when you travel

    Travel Mode is included with every 1Password subscription. If you’re stopped for inspection while traveling, the only vaults on your devices will be the ones you’ve marked as safe for travel.

  • MargoLiveNow
    MargoLiveNow
    Community Member
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    I might be dense, but after many attempts, I do not see a way to turn travel mode back off. Please enlighten me

  • Ben
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    Hi @MargoLiveNow

    To turn off Travel Mode:

    1. Sign in at https://start.1password.com/profile
    2. In the left-hand sidebar, toward the bottom, there is a section for Travel Mode. Slide the slider there to the off position.

    I hope that helps!

    Ben

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