constant issues logging in and accessing records, what's the problem?

Kaprow
Kaprow
Community Member
in Browsers (Edge, Chrome, Firefox, etc.)

Over the past few days I have encountered persistent errors when attempting to use 1Password and have not been able to access my information. What's going on?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:constant issues logging in and accessing records, what's the problem?

Comments

  • ag_chantelle
    ag_chantelle

    @Kaprow

    Sorry to hear about the trouble you're having with 1Password. I'd like to start by understanding a bit more about what you're experiencing:

    • What exact steps are you taking to attempt using 1Password, and what response are you getting?
    • Are the errors you're getting happening in your browser, or the desktop app - or both?
    • Are you able to share a screen shot of the errors you're referring to?

    Whatever detail you can provide, around those questions or beyond them, will help us understand the nature of the issue you're seeing.

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