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Forum Discussion
Former Member
3 years agoIf I try 1P 8, can I roll back to 1P 7 if there are issues?
As the title says. Is upgrading to 8 a one-way trip?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
18 Replies
- 1P_Tommy
Moderator
Strange that should not have been needed. 1Password 8 uses a new location and all that would have been need would be to download 1Password 7 and unlock. It should have picked up the previous data location. I can't say how many times I have taken the step the last few months. Strange for sure. I am happy to hear things are working better for you.
All the best,
- fishbertOccasional Contributor
I was able to get it working again after nuking any/all mentions of 1Password from the ~\Library directories and re-installing.
- 1P_Tommy
Moderator
If you continue to have trouble please email us using
support@1password.com. Be sure to use the email address tied to the account in question. One of my colleagues will be happy to help. - 1P_Tommy
Moderator
Best Password Manager Look near the bottom on the right-hand side.
- Former Member
1P_Tommy sorry but v8 does not at all provide a 'better experience'. its incomplete, half unusable and just has more fancy design without most often used features from v7. we cant for now let our staff use v8. its just an embarrassment.
- fishbertOccasional Contributor
I've rolled back to 1P7, but am having trouble getting the safari extension to work. Not the "in your browser" extension, but the one that comes with 1P7.
I enable it in Safari's extensions preferences, but the toolbar icon only appears for a fraction of a second. It also takes forever to open 1Password Mini up in the taskbar... if I disable the Safari extension, 1Password Mini opens right away, but says I need to install the Safari extension.
I've tried uninstalling/reinstalling 1P7, rebooting, etc., but haven't found a way around the problem.
- SamplexOccasional Contributor
Where can i find the 1Password 7 installer?
- 1P_Tommy
Moderator
We're working to answer everyone as soon as possible. We have had quite the influx of support emails. Hang in there. One of my colleagues will be with you as soon as possible.
- LewNew Contributor
Thank you for your assistance.
The reason for my wanting to temporarily revert to 1PW 7 is that when I upgraded to 1PW 8 the process combined two vaults. As I saw no method to restore vaults created prior to the upgrade I thought reverting to 1PW 7 would allow me to restore since a support page states the following:
1Password 7 and earlier automatically create backups of the standalone vaults on your Mac or Windows PC every day if there have been any changes made since the last backup. This includes vaults you’re syncing with Dropbox or iCloud.
I successfully reverted following your instruction; however, I see no recent backup. I do have frequent Backblaze, Time Machine, and Carbon Copy Cloner backups available. If you can tell me where I might locate a recent vault file to restore I would appreciate it.
By the way, I have already contacted email support without much success.