My 1P8 beta not updating to 1P8 release version

As far as I can see 1P8 release is 8.7.0 80700098.

My beta 1P is 8.7.0 80700095.

When I click "check for updates" it shows "downloading update" but then changes directly to "you're up to date". Repeated several times.

Do I need to separately download the release version?


1Password Version: 1P8.0.7 80700095
Extension Version: 2.3.3
OS Version: macOS 12.3.1

Comments

  • wizard86pz
    wizard86pz
    Community Member
    edited May 2022

    Same here, I confirm.
    During the downloading phase, something is downloaded actually...I see the net activity, a big amount of data, compatible with a new update, but I cannot find any file downloaded.

  • mikebore
    mikebore
    Community Member
    edited May 2022

    I have downloaded and installed the release version separately.

    My other Mac is on nightly builds and currently on 8.7.0 80700112.....ie a higher version than release version. I installed release version on it and it wouldn't start.....got a message about "this Mac already used with more recent version and to use that". So I have restored the nightly build 80700112 version from a back up and it seems to be OK again.

    Update...the Mac on nightly build has just updated to 8.8.0 80800012 (definitely 8.8.0 which looks inconsistent with previous 8.0.7 and with 80800012)

  • wizard86pz
    wizard86pz
    Community Member

    But this confirm that there is an issue on BETA release channel.

  • mikebore
    mikebore
    Community Member

    "But this confirm that there is an issue on BETA release channel".

    Yes it does...at least for you and me. I thought there would be many posts about it here.

  • rctneil
    rctneil
    Community Member

    I too am hitting this issue. It download somthing and then loops around again.

    I'm sure when the next beta is out this will all resolve itself.

  • gussic
    gussic
    Community Member

    Also having the same issue, tempted to download the release version for Universal Autofill but don't want to have the hassle of then downloading a fresh beta next week and installing again etc...

  • BenNeivert
    BenNeivert
    Community Member

    I am also having the same issue. 1Password is downloading a file but does not install it.

  • @mikebore

    I installed release version on it and it wouldn't start.....got a message about "this Mac already used with more recent version and to use that". So I have restored the nightly build 80700112 version from a back up and it seems to be OK again

    This sounds like the database schema change that others have reported. To get to the stable and or beta you would need to set aside the current database and pull in a new one.

    I saw the same behavior on my end running the nightly. I also took the same path as you did in restoring the previous nightly while troubleshooting an issue.

  • mikebore
    mikebore
    Community Member

    This sounds like the database schema change that others have reported. To get to the stable and or beta you would need to set aside the current database and pull in a new one.

    Or can I change pref setting from 'nightly' to 'beta' and wait for beta to catch up to where I am? If not how "set aside the current database and pull in a new one"?

  • ag_tommy
    edited May 2022

    @mikebore

    Yes, the nightly > beta should work too. Sorry for omitting that. I was thinking you were looking to make the move now. If you should decide to go to the production channel immediately heres how to do that.

    Change your settings to production channel to avoid any potential auto update. 1Password > Preferences > Advanced.

    1. Quit 1Password and all browser for good measure.
    2. Drag 1Password to the trash.* Do not use an app cleaner. Do this manually.
    3. Move ~/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support/1Password/Data to the Desktop.
    4. Download 1Password 8 and install.
    5. Open 1Password again and then sign into your account when prompted.

    As our founder Dave put it:

    Traveling back in time can be a rough ride. I suggest switching to the Beta channel to get the next stable update and then if you want to the production channel. You're welcome to stay on betas though as we have many more goodies on the way.

    edited: Thanks to wizard86pz for catching my omission.

  • mikebore
    mikebore
    Community Member

    Thanks @ag_tommy. I will probably stay as is, but glad to know how to travel back in time if I change my mind.

  • wizard86pz
    wizard86pz
    Community Member
    edited May 2022

    I've set the updates channel from beta to nightly, so I just updated from beta to alpha/nightly 80800012.

    Now I've set stable channel again. Am I supposed to be able to update to a stable version with a build number higher than 80800012, once it will be released, @ag_tommy?

  • ag_tommy
    edited May 2022

    @wizard86pz

    No, the nightly should be the the latest cutting edge available. It would also contain that different database schema. Sounds like you would also need to set aside your current database and then get to the stable. I'm sorry for any confusion. Here's what you would need to get back to production/stable release.

    Change your settings to production channel to avoid any potential auto update. 1Password > Preferences > Advanced.

    1. Quit 1Password and all browser for good measure.
    2. Drag 1Password to the trash.* Do not use an app cleaner. Do this manually.
    3. Move ~/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support/1Password/Data to the Desktop.
    4. Download 1Password 8 and install.
    5. Open 1Password again and then sign into your account when prompted.

    edited: Thanks to wizard86pz for catching my omission.

  • wizard86pz
    wizard86pz
    Community Member

    Thanks. I need to re-install the stable build too. That's not enough what you listed, starting from beta/nightly build like me.

  • Yes, thank you @wizard86pz for catching that. I'll edit now.

  • mikebore
    mikebore
    Community Member

    @ag_tommy

    I followed your instructions above for reverting from Nightly Build to Production and all seemed well, but next day I saw the "1P will update on restart message". Before updating I checked again that Prefs > Advanced still said "Production", which it did, so I went ahead with the update thinking it must be a production update. But after the update I am on Nightly build 8.8.0 80800091. Prefs > Advanced still says Production.

  • @mikebore

    I would not have thought that should have happened if you reinstalled. Did you reinstall the app? or close it and then reopen? What build do you have installed? Make sure to download the latest production build and install it. Perhaps you had the instructions before my edit.

    • You have already set your preference so there is little need to adjust it. I would check to make sure it is set correctly.
    1. Quit 1Password and all browser for good measure.
    2. Drag 1Password to the trash.* Do not use an app cleaner. Do this manually.
    3. Move ~/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support/1Password/Data to the Desktop.
    4. Download 1Password 8 and install.
    5. Open 1Password again and then sign into your account when prompted.
  • mikebore
    mikebore
    Community Member
    edited May 2022

    @ag_tommy Those are exactly the steps I followed. I saw your instructions after the edit as I saw your reply to wizard86pz.

    The only deviation is that I deleted the removed folder in step 3, rather than leave it on the Desktop.

    In step 2 I assumed you meant drag the 1Password application to trash, which is what I did. I dont know if you meant a 1Password folder somewhere?

    I am puzzled by your question "Did I reinstall the app or close it and then reopen? If I hadn't reinstalled I would still have been on the nightly build wouldn't I?. As I said I deleted the nightly build app and reinstalled the release version, and double checked that the prefs>advanced was on production.

    I have just repeated all. I did a reboot between steps 3 and 4, and have left the step 3 folder on the Desktop. As before I am now on 8.7.0 80700098 and Prefs > Advanced shows Production Channel. This time I have turned off Install updates automatically.

  • mikebore
    mikebore
    Community Member

    I don't know if there have been any nightly builds since my post above on May 14th, but so far the second attempt at reverting to Production seems to have been successful.

    The only things I did differently in the successful second attempt were:-

    1. Reboot after deleting the nightly build app in step 2.
    2. Turned off "install updates automatically" in Prefs
    3. Left the old Data file (step 3) in the Desktop instead of deleting it. Doubt this was a factor.
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