Main window opening anywhere on desktop

ATSR
ATSR
Community Member
edited November 2022 in Mac

The main window should be "attached" to the system tray as before

If I click on the icon and display the main window, it should also appear under the system tray again. And not, as it is now, at some position on some monitor on the desktop.

That was better before and should be again. Sorry, but this just makes it worse now (ask you UI specialists!)


1Password Version: 8.7.0
Extension Version: Not Provided
OS Version: macOS 12.3.1

Comments

  • Hi @ATSR:

    Are you referring to the concept of 1Password mini, and how it was attached to the menu bar? Quick Access is our replacement for 1Password mini, and we're pretty thrilled with it. Let me know if you'd like me to dig in further with you!

    Jack

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  • ATSR
    ATSR
    Community Member

    Hi Jack,

    Are you referring to the concept of 1Password mini, and how it was attached to the menu bar?

    Yes. I really liked to use it and "found" the window directly underneath the Icon.

    Quick Access is our replacement for 1Password mini, and we're pretty thrilled with it.

    I'm not confident with it and use the "Main Window" to show up. But it appears anywhere on my three displays. This is inconvenient for me.

    Sven

  • Hey @ATSR:

    Thanks for following up on this. We'd be happy to take a closer look. I'd like to ask you to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

  • ATSR
    ATSR
    Community Member

    It looks like I completely forgot to create and send the diagnostic report. I have now made up for it and here is the data:

    For your reference, this is your support ID:
    [#DWU-43928-149]

  • @ATSR

    Thank you for the Support ID. I've located your ticket and I see that my colleague has already reached out and I recommend continuing the conversation over email. To prevent duplication of effort I'm closing this thread. 🙂

    -Dave

    ref: DWU-43928-149

This discussion has been closed.