SAFARI: Clicking 1PW Icon Does Nothing - No Suggested Logins Appear

lysander

In Safari 15.4 if I go to a website where a login exists in the 1PW Safari extension and click the 1PW icon nothing happens.
In 1PW 7 I would get a popup with suggested logins. Now nothing.

⌘\ does open a list of suggestions.

The 1Password for Safari Extension is loaded and working. I can log in using the extension.

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1Password Version: 8.7
Extension Version: 2.3.3
OS Version: 12.3.1

ag_chantelle

@lysander

Is this happening on all the sites you visit, or is it specific to this one? Are you able to share the URL of the site(s) where this is happening?

mlaferle

For me it is happening on every single site.

mlaferle

See this thread, and run the terminal command. That worked for me. https://1password.community/discussion/129350/since-upgrading-to-1pw8-1pw-safari-extension-no-longer-works-or-even-exists#latest

paul.m_1p

Hey @mlaferle

Thanks for following up on this. 🙂 I'm sorry for the interruption, but I'm glad the terminal command got things back up and running. We're currently working to get a quicker troubleshooting step implemented in the app to address this issue. Thanks for your patience and support.

Cheers!