Issue with 1Password Chrome extension and Chrome saved passwords

rcostain
rcostain
Community Member
edited May 2022 in Mac

I'm having an issue with 1Password for Mac and the Chrome Extension (2.3.3).

Chrome's built-in Auto Sign-in is disabled and managed by 1Password. And yet when I try to login to a site and there's a saved password in Chrome, I see prompts from both 1Password AND Chrome. The two of them often block information on the screen and make it impossible to see what the form fields are. It seems that the only workaround is to delete all of my Chrome-saved passwords. That is very, very annoying.

On a related note, I would like a keystroke or a shortcut to easily bypass 1Password when I don't want to see a login prompt for the reasons mentioned above. I usually want the standard behaviours, but there are occasions when I need to bypass 1Password or see the password requirements beside the form field.

Is there a way to dismiss the 1Password suggestion on the fly in version 8.x?



1Password Version: 8.7.0
Extension Version: 2.3.3
OS Version: macOS 12.3.1
Referrer: forum-search:autofill and Chrome problem

Comments

  • Joy_1P
    Joy_1P
    1Password Alumni

    Hey @rcostain! Sorry about the behavior that you're seeing. If you still have passwords that are saved in Chrome, then it's possible that Chrome will continue to offer these passwords as suggestions for you to fill. To turn off those suggestions, you'll have to delete those passwords from Chrome:

    1. Open Chrome.
    2. Type in (or copy paste) "chrome://settings/passwords" into the address bar of the browser and hit Enter.
    3. Go to Save Passwords.
    4. Delete all the passwords listed there.
    5. Test your site again and see if Chrome is still suggesting to autofill.

    As for dismissing the inline menu (the prompt that suggests logins), that can be done with the following actions:

    • Press ESC on your keyboard.
    • Click on a blank area in the page to remove focus from the field.
    • Click the little 1Password icon on the right side of the field to toggle it off.

    I hope that helps. Let us know if you have any other questions!

This discussion has been closed.