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Forum Discussion

tmakaro's avatar
tmakaro
Contributor
3 years ago

Issue Auto-filling Epic Games

When I go to login to the epic games website, it properly suggests the item as seen below:

However, then I click that suggested item, it doesn't actually fill the text box.


1Password Version: 8.7.0
Extension Version: 2.3.3
OS Version: Windows 10 21H2

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hey nibblenoevil:

    Glad to hear Paul and Nhat were able to get you (pre-emptively 😀) sorted. Feel free to get in touch if there's anything else we can help you with in the future.

    Jack

  • In the meantime, please select the 1Password icon in the browser toolbar and select Autofill there to fill your website instead.
    I had no idea that this would work differently than clicking the 1Password icon in the username/password fields and selecting my credential. Thanks! This is a good workaround.

    I also came to report the issue with epicgames.com. Will stay tuned and look forward to a possible enhancement. Thanks, 1Password team!

  • Former Member's avatar
    Former Member

    Hey tmakaro - thanks for the follow up. 🙂 On behalf of Nhat, you're most welcome.

    Thanks for your support of 1Password. Cheers!

  • In the meantime, please select the 1Password icon in the browser toolbar and select Autofill there to fill your website instead.

    Thanks. That workaround is definitely better than the copy/paste that I was doing.

  • Hello tmakaro,

    Epic gaime uses focus traps on their input fields and cause trouble for the 1Password inline menu to work correctly. We are aware of this and will work hard to resolve it as soon as possible. I am sorry for the inconvenience. Please be patient and stay up to date with the latest version of 1Password. That is the best way to get all the fixes and features.

    In the meantime, please select the 1Password icon in the browser toolbar and select Autofill there to fill your website instead.

    If you don't have a login item on the site in 1Password, you can try these steps to save it.

    Go to your website > enter the username and password fields > right-click the 1Password icon in the browser toolbar > Save login.