1Password's web-based help regarding "Can't store local data" on Firefox/mac has errors

cwisniewski
cwisniewski
Community Member
edited May 2022 in 1Password in the Browser

After receiving the "Can't store local data" error while trying to use 1Password 8 on Firefox 100.0 on macOS 12.4 Beta, I visited the help link present on the page. That brought me to https://support.1password.com/firefox-cannot-store-local-data/. That page provides instructions to visit Firefox's menu and click on "Options." There is no "Options" item. Perhaps there was one before in an earlier version or on a different platform. In my case, I had to visit the browser's Settings panel, and from there select "Privacy & Security."


1Password Version: 8.7.0
Extension Version: 2.3.3
OS Version: 12.4 Beta (21F5058e)

Comments

  • Jack.P_1P
    Jack.P_1P

    Hey @cwisniewski:

    Thanks for reporting this! I've filed an issue with our team to see if they can get this straightened out in a future release. 😀

    Jack

    ref: dev/web/support.1password.com#3322

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