Intermittent "agent refused operation" - Restart 1Password to fix

gboudreagboudrea
Community Member
in SSH

Sometimes, the 1Password agent would just stop working. Same client, same server, unchanged keys.
When that happens, if I completely close 1Password from the menu bar, and restart it, then it works as expected.

When it doesn't work, I get the following error using SSH :

$ assh fileserver5
sign_and_send_pubkey: signing failed for ED25519 "id_ed25519" from agent: agent refused operation
[email protected]'s password: 

The only line logged in $HOME/Library/Group Containers/2BUA8C4S2C.com.1password/Library/Application Support/1Password/Data/logs/1Password_rCURRENT.log when this occurs :

INFO  2022-05-15T14:07:03.281 tokio-runtime-worker(ThreadId(4)) [1P:ssh/op-ssh-agent/src/lib.rs:381] Session was not authorized

When this happens, I see no popup from 1Password asking me to authorize the SSH key access.

Not sure how related it could be : I'm on a Mac M1 with Touch ID, which I always use to authorize 1Password requests to SSH keys.

Thanks.


1Password Version: 8.8.0 (80800021)
Extension Version: Not Provided
OS Version: macOS 12.3.1

Comments

  • thesunthesun
    Community Member

    I'm on Windows 11 and I every once in awhile get this as well so I don't think this is a Mac M1 specific issue. It seems to typically happen after a reboot but doesn't happen all the time. To fix, I need to unlock 1Password and then restart my Terminal application. That last bit is slightly odd - I use Windows Terminal and I have profiles that run ssh from the OpenSSH that is distributed with Windows. Re-running ssh isn't enough, I need to actually restart the terminal application.

    I have a similar error in some of my logs, I can't correlate it right now to this specific issue but I'll have to note the next time it happens.

    INFO  2022-05-05T10:26:16.589 tokio-runtime-worker(ThreadId(7)) [1P:ssh\op-agent-controller\src\desktop.rs:311] SSH Agent has started.
    INFO  2022-05-05T10:26:33.350 tokio-runtime-worker(ThreadId(8)) [1P:native-messaging\op-native-core-integration\src\lib.rs:305] Extension connecting.
    INFO  2022-05-05T10:26:33.350 tokio-runtime-worker(ThreadId(8)) [1P:native-messaging\op-native-core-integration\src\lib.rs:307] Extension connection accepted.
    INFO  2022-05-05T10:26:46.731 tokio-runtime-worker(ThreadId(11)) [status:op-app\src\app\backend\updater.rs:206] No Nightly updates found for 80800012
    INFO  2022-05-05T10:33:39.659 tokio-runtime-worker(ThreadId(7)) [1P:native-messaging\op-native-core-integration\src\lib.rs:305] Extension connecting.
    INFO  2022-05-05T10:33:39.659 tokio-runtime-worker(ThreadId(7)) [1P:native-messaging\op-native-core-integration\src\lib.rs:307] Extension connection accepted.
    WARN  2022-05-05T10:35:18.870 tokio-runtime-worker(ThreadId(44)) [1P:foundation\op-enclave\src\windows\mod.rs:324] platform state changed, hardware-backed unlock has been invalidated and is now unavailable
    INFO  2022-05-05T10:35:18.871 tokio-runtime-worker(ThreadId(8)) [1P:ssh\op-ssh-agent\src\lib.rs:381] Session was not authorized
    INFO  2022-05-05T10:35:26.804 tokio-runtime-worker(ThreadId(14)) [1P:op-data-layer\src\load.rs:136] loaded 1478 items in 9 vaults for account: <REMOVED>
    
    
  • Marton.Soos_1PMarton.Soos_1P

    Team Member

    Are you still encountering this issue? Note that updating to the latest nightly could help resolve it.

  • gboudreagboudrea
    Community Member

    It happened to me a few times a day since I opened this thread. I had 80800126, on BETA channel this morning.
    I changed the channel to NIGHTLY, and got 80800133.
    I will try this build, and report back during the weekend or Monday, to indicate if this build solved my issue or not.
    Thanks.

  • gboudreagboudrea
    Community Member

    This indeed seems to be resolved in the 80800133 build. I have yet to hit this problem since installing yesterday. Thank you for your help.

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