Autofill problem at a specific site
I'm having problem to autofill my password into this website:
1Password does fill the username/e-mail but it doesn't fill the password.
Is there anything that you guys can do?
Thank you.
1Password Version: 8.7.0
Extension Version: 2.3.3
OS Version: macOS 12.4
Comments
-
Hi @qzmarco! I was able to save a test login on the site from the username field. From there, I was able to fill both the username and password.
Could you confirm if this is the form that you're using: https://share.cleanshot.com/GL6osl? Please let me know and I will test further.
0 -
Hi @Joy_1P! Thank you for anwser me. Yes, that is the form which I am trying to fill, but when I try to fill it, only the username/e-mail is filled.
What should I have to do here to solve this? I have already deleted my registry from this website at 1Password, created a new one again, but it didn´t work at all for me.
0 -
Hey @qzmarco, super sorry about the delay in responding. In Chrome, I'm able to fill my username and password on that form like this: https://share.cleanshot.com/cXJUNg
Just to check, what browser are you using? If you're using Chrome, I'd like to ask you to manually save a new login with the steps outlined here: https://support.1password.com/save-login-manually/
I know you mentioned creating a new login and that didn't work. However, I do want to make sure you're creating a login per the steps in our guide. Please let me know about your browser and let me know how that goes!
0
