v8: 1P extension issues

statto1927
statto1927
Community Member

Have just upgraded from v7 to v8. Upgrade went fine, but 1P mini extension in taskbar now doesn't work - Quick access brings up the QA dialogue ok, but only other options are "Open 1 Password", "Lock" or "Quit".
At a login page I cannot now just click on the extension icon and autofill from there. What's going on?

(I have tried deleting and reinstalling the extension) and also tried the terminal command suggested in an earlier post.


1Password Version: 8.7.0
Extension Version: 2.3.3
OS Version: 10.15.7

Comments

  • statto1927
    statto1927
    Community Member

    OK, I think I've solved it. Have give permissions for Safari to use the extension. Would have been easier to just carry over existing rules in upgrade.....

  • statto1927
    statto1927
    Community Member

    And in Preferences ticked the box to enable "Click the icon to Show quick access"

  • @statto1927

    1Password for Safari is a new product and as such it would not use the same permission as the 1Password extension previously used.

  • statto1927
    statto1927
    Community Member

    Hmmm...this is going well

    Just tried to log in to a website. Went to Mini taskbar icon, clicked icon, quick access dialogue opens with required sign on details (great). Click "autofill" and 1 Password crashes. Rinse and repeat.

  • Jack.P_1P
    edited May 2022

    Hi @statto1927:

    Thanks for following up. We're currently tracking a issue much like the one you're reporting. While I don't know when we'll have it sorted out, we're actively investigating. In the meantime, using the 1Password pop-up from Safari's toolbar, or the in-line menu on a field to autofill would be your best bet.

    Jack

    ref: dev/core/core#15005

  • statto1927
    statto1927
    Community Member

    @ag_tommy
    Accepted, but that's the least of my worries currently. I can't get the extension to work at all. It's just crashing 1P every time I try and login to a website using it

  • statto1927
    statto1927
    Community Member

    Ok, thanks for the update @Jack.P_1P
    It's getting on for bedtime here in the UK , so I'll leave it for now and revisit when I get chance tomorrow.

  • statto1927
    statto1927
    Community Member

    Actually, I can't autofill from anything - even the main app. I just have to copy and paste......

  • Hey @statto1927:

    As I mentioned above, we're currently investigating an issue on macOS 10.15 where using Universal Autofill crashes 1Password. You can use 1Password in the browser and fill directly from the pop-up when in your browser using the screenshot earlier. Let me know if you're still having trouble filling in your browser, and I'll be able to dig in further with you!

    Jack

  • Kevllar
    Kevllar
    Community Member

    @Jack.P_1P Was this ever resolved? I'm still on 10.15 and every time I use Quick Access 1Password crashes and I have to unlock it again. Any ideas?

  • @Kevllar

    The issue mentioned by Jack in this thread was resolved with version 8.7.1:

    We’ve fixed an issue that could cause the app to crash when attempting to use Universal Autofill on macOS Catalina 10.15.

    Please make sure that you're using the latest version of 1Password 8: How to keep 1Password up to date

    If that doesn't resolve the issue then can you tell me if 1Password is crashing when you invoke Quick Access itself or when you try to fill a login into another Mac app using Universal Autofill?

    -Dave

This discussion has been closed.