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Upgraded to 1PW version 8 today and now I have many duplications plus other issues
The new version 8 brought with it many duplications and many outdated passwords and logins. Old deleted credit cards have appeared. The information is there but it seems to be a mess. How can I resolve this? Is it possible to go back to version 7?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:https://1password.community/search?Search=need%20to%20find%20help
2 Replies
- 1P_Dave
Moderator
Hello rbolcoho! 👋
I'm sorry that you're seeing duplicates after updating to 1Password 8. This can happen if you had an old standalone vault sitting around from before your migration to your 1Password account. I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/130003/upgraded-to-1pw-version-8-today-and-now-i-have-many-duplications-plus-other-issues
- Your forum username:
rbolcoho - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
The new version 8 brought with it many duplications and many outdated passwords and logins. Old deleted credit cards have appeared. The information is there but it seems to be a mess. How can I resolve this? Is it possible to go back to version 7?
