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Former Member's avatar
Former Member
3 years ago

Safari extension seems not to install

I have just installed iPassword 8 for Mac. The application works fine, but the Safari extension seems not to install accurately. I have installed it from the App Store as required, but when I choose "extensions" under Safari preferences, it is not present in the list.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:Safari extension does not install

macos
  • Former Member's avatar
    Former Member
    3 years ago

    Me too; have opened a ticket

  • Former Member's avatar
    Former Member
    3 years ago

    v8 is a mess and looks like it was designed for children.

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    3 years ago

    @jonclinch

    Just to confirm you've installed 1Password for Safari and it's visible in your Applications folder, and you've launched it at least once, correct? If so, let's try refreshing Safari's extension registrations. To do this, follow these steps:

    1. Close all open web browsers.
    2. Open the Terminal app on your Mac:
    3. Paste the following into Terminal (on a single line) and then press enter to run the command: /System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -f -R /Applications/Safari.app
    4. Open Safari and try to enable 1Password for Safari again.
  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    3 years ago

    @orangenick

    I did not see a ticket from your email address. Did you receive a support id? If so, can you share it.

    Also, please see my comment above to jonclinch. Do those steps help?

  • Former Member's avatar
    Former Member
    3 years ago

    Thanks so much, @orangenick. Running that Terminal script got the job done.

  • Former Member's avatar
    Former Member
    3 years ago

    Still not working right for me @jonclinch - I've replied to the ticket QCN-44184-849

  • PeterG_1P's avatar
    PeterG_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Sorry to hear this, @orangenick. Our team will follow up with you by email at that ticket you mentioned to dig in deeper on this. 👆

  • Picklebreath's avatar
    Picklebreath
    New Contributor
    3 years ago

    I had this issue and followed instructions regards terminal command. Back in business. Thanks