1Password 8 will not start on Windows 10/Chrome

danmiller
danmiller
Community Member
in Windows

Clicking the 1Password icon in the Chrome Toolbar just shows a loading spinner. Trying to start the 1Password application from the start menu shows nothing. No error message, the program just doesn't start.

This has happened before, and I was able to "fix" it by reinstalling the Windows application. However, it is happening again, and I'm looking for a permanent fix this time.

1Password Version: 8.7.0
Extension Version: 2.3.4
OS Version: Windows 10.0.19044 (Education)

Comments

  • PeterG_1P
    PeterG_1P

    Hi @Danmiller, I'm sorry to learn of this issue you've encountered. This is definitely something we'll want to provide individual support for.

    Can you send a brief email to support+windows@1Password.com, so that we can discuss specifics of your system, and steps to resolve? We'll be happy to get your app back up and running as quickly as possible (permanently!), and for an issue like this, email is the best venue to do that.

    Thanks, and we'll hope to see you over there! 👋

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