1PWD freezes when saving new login

billk69

using safari. creating a new login. 1PWD created a password and when I accepted it, and select SAVE to create the saved login, the 1PWD popup window froze. clicked somewhere to get rid of it and 1PWD did not store the autogenerated password!

did anybody QA this. have not seen any benefit of 8 over 7 other then pretty colors and lots of bugs.

How do I find the password that 1PWD created?

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Alvin.L_1P

Hey @billk69 :

I'm sorry for the trouble you've experienced with 1Password 8. We'll need to take a closer look at how 1Password is currently set up. Can you send us a diagnostics report from your Mac?

• Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com (change the 'To:' address to this one from the default). With your email please include:

• A link to this thread: https://1password.community/discussion/130185/1pwd-freezes-when-saving-new-login#latestt
• Your forum username: billk69

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Alvin

billk69

[#PJF-67615-532]

thanks

ag_tommy

@billk69

Thank you for the submission. Someone will be with you as soon as possible.

ref: PJF-67615-532