Payment option(India)

vishalsheth

As per the rules of RBI(India), the method of credit card saving has to be changed. Till now I was paying through credit card and there was no problem. But now I'm not able to make payments as it's not as per RBI rules. 1password needs to update it. This is urgent as today is the day for my renewal.
Have this solved ASAP.

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1Password Version: Not Provided
Extension Version: Not Provided
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Ben

Hi @vishalsheth

There are a few options here:

1. Gift cards are available: Digital Gift Cards | Give the Gift of Secure Passwords. You could purchase yourself a gift card.
2. If Apple's App Store or Google's Play Store comply with RBI rules, and you have a compatible device, you can subscribe through Apple or Google. For assistance on switching payment methods please contact our billing team via email at support+billing@1password.com.

I hope that helps!

Ben

msuman

Hello 1Password,
My Account is frozen due to the credit card issue. I see Apple App Store has modified its Payment processes to UPI. As per RBI guidelines.
But I do not see this option in 1Password billing. Please let me know what should I do?

ag_tommy

@msuman

We do not have access to account details here in the community. Please reach out to one of my colleagues on the billing team. They would be more than willing to help. support+billing@1password.com .

msuman

Sure will send out an email to your guys.

ag_tommy

Thanks msuman. 👍