"no response code from server"

dawngracerenshawdawngracerenshaw
Community Member
edited May 24 in iOS

I'm trying to put 1password on an iphone 11, but can't get any further than "no response code from server."


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:Trying to add 1Password to iphone 11. I can't get any farther than "no response code from server.

Comments

  • dawngracerenshawdawngracerenshaw
    Community Member

    1 password version: the one that is offered in the app store
    iOS 15.5

  • Dave_1PDave_1P

    Team Member

    Hello @dawngracerenshaw! 👋

    I'm sorry to hear that you're having trouble adding your 1Password account to the app on your iPhone. Can you please make sure that you're using the following for the Sign-in address when you're prompted for your account information:

    https://my.1password.com

    If that doesn't work then are you able to post a screenshot of the error message? Make sure that the screenshot doesn't include any sensitive information as this is a public forum. I look forward to hearing from you. 😊

  • dawngracerenshawdawngracerenshaw
    Community Member

    Thank you thank you. I was able to get in.

    DGR

  • Dave_1PDave_1P

    Team Member

    @dawngracerenshaw

    I'm happy to hear that you're up and running on your iPhone. 😊

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