2FA with PayPal fails

Pixelpuppe

If I try to use the generated one-time-password I always get the message that something is wrong with the code.
This issue is bound to one account.
I tried to log in to that account in browser on Mac and on Android Mobile device

Tried with another account and that worked in both browsers.

I already tried to set up the 2FA again twice, but still get the same issue.

1Password (Mac): Version 7.9.4
1Password (Chrome extension): Version 2.3.4
1Password (Android): Version 7.9.2

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:2FA with PayPal fails

Jack.P_1P

Hi @Pixelpuppe:

Thanks for letting us know about this. Just to confirm, are you generating two-factor codes for both PayPal accounts with 1Password? Let me know, and I'll be able to take a closer look.

Jack

Pixelpuppe

Hey Jack,

yes I created one for each account With 1Password.

And I just had the idea to redo adding the 2FA again, but this time i did this on my smartphone, not on my MAC, and now it works.

Before I only tried to log in on different devices, but not the activation itself.

So this case is fixed for me now, but if you need more information to reproduce, please let me know.

Pixelpuppe

Jack.P_1P

Hey @Pixelpuppe:

Glad to hear it's working again. Feel free to get in touch if there's anything else we can help you with!

Jack