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Former Member's avatar
Former Member
4 years ago

Master password not accepted in new iPad, works in Safari

I have a new iPad Air (M1) I can't log into 1Password app. I can log into 1password.com via Safari, and on my computer app, both with same Master Password. Why won't the iPad app accept the same password?

I have uninstalled the app and installed again.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 15.5

ios

1 Reply

  • Laura_1P's avatar
    Laura_1P
    Icon for 1Password Team rank1Password Team
    4 years ago

    Hey @Keith120,

    Sorry for the delay in response. I'm seeing you've reached out to our Support team so I'll have them follow up with your via your ticket. 🙂