Apply promocode after account creation

emilteemilte
Community Member
edited June 11 in Purchasing

Hi,

I attempted to find a promocode before account creation, but ended up short.
I created an account for the 14 day trial just now, and during setup I found the promotioncode for developers.
Is there any way I can apply this please?


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Comments

  • Laura_1PLaura_1P

    Team Member

    Hey @emilte,

    Our Billing team should be able to sort this out for you! Just send an email to [email protected] with a brief description of the issue, and be sure to include the following:

    • A link to this thread
    • Your forum username
      

    You should receive an automated reply from our BitBot assistant with a Support ID number (eg. ABC-123-12345).

    Let us know here if you don't hear back within a day. Thanks so much. 🙂

  • emilteemilte
    Community Member

    Thank you very much

  • Jack.P_1PJack.P_1P

    Team Member

    On behalf of Laura, you're very welcome @emilte! Feel free to get in touch if there's anything else we can help you with in the future.

    Jack

    ref: AIX-27736-894

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