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Former Member
3 years ago1Password for Safari just disappeared
That's it. It's disappeared. No button in the toolbar, no evidence of it in Prefs > Extensions. Nada. Gone. Poof! 💨
I've uninstalled the '1Password for Safari' app and re-installed from the App Store. No change. I've rebooted.
I'll say that I'm generally a fan of v8 but hooooooooboy does it have some annoying bugs. It is not ready for prime-time. I mean even the About box, which I just checked to log this issue, has a bug. It says I'm on the beta channel, which I was at one time. I switched back to production some time ago. Or did I?...
1Password Version: 8.8.0 (80800126)
Extension Version: 2.3.5 (20213)
OS Version: macOS 12.4 (21F79)
- Former Member
Update: it works in another user account on the same machine. So presumably some sort of issue with the extension on this account.
Any idea how I got about cleaning it and starting again?
- 1P_Dave
Moderator
Hello @johnnynoble! 👋
I'm sorry to hear that 1Password for Safari has gone missing on your Mac. Can you please try the following:
- Open and unlock 1Password 8.
- In the menubar click Help > Troubleshooting > Fix Missing Safari Extension
I hope that helps. 🙂
- AMonitorDarklyNew Contributor
This happened to me a few times over the years over several previous versions. It's disappointing to see that this is still an issue in app that's been completely rebuilt.
Although the fact that there's now a built in function to fix it is probably indicative of some macOS level issue that can't be helped on 1P's end.
- Former Member
Yeah that did at least fix it, and now I know that menu option is there. Thanks all.
- PeterG_1P
1Password Team
Thank you @johnnynoble. We're glad that this solution fixed the issue for you and will continue to work to improve this area.
- Former Member
I had the same problem. After you click on that, you have to go to Safari preferences to enable the extension but it is there and works. Thanks. Weird but fixed.
- 1P_Tommy
Moderator
I'm glad it helped you find a resolution.