1Password 8 (Early Access) Issues list.

Hello oilburner, I'm sorry to hear about the issue with Biometric unlock.

There are a few device requirements in order to enable face unlock with 1Password. 1Password requires devices to use Google's native Biometric framework as well as use strong encryption. To clarify, many devices have a facial scanner, but may not support Google's native Biometric framework as well as support strong encryption. Part of that support includes requirements for a front facing camera that can capture facial biometry in three dimensions. Without it, there's a possibility a photograph could be used to trick the facial scanner. Currently, this support is limited to a small number of Android devices and I do not think it's available with Galaxy tablets.

If your device has a fingerprint scanner you can use that instead.

Hi - my Galaxy tablet uses face recognition. I went through all of your deleting/uninstalling steps multiple times yet it still doesn't enable the feature for 1Password. I only get a prompt to enter my password to open the application. Could you help please?

Hi INTRASERVER, thanks for clarifying that!

Closing app is like swipe up. But lock app is press on profile and from drop menu press lock. This happen when you first time enable biometric unlock. But if you follow like I wrote then after no problem and doesn't need to write password any more.

Hi INTRASERVER thanks for those additional details.

If I close app after enabling biometric unlock, it always asking for password when opening app.

Can you clarify how you're closing the app in this situation? I'd also like to ask which version of 1Password 8 for Android you have installed (Settings > About).

Hello 1P_Timothy thanks for reply. Partly you are right. If I close app after enabling biometric unlock, it always asking for password when opening app. But if I lock app it ask only first time for password to unlock (confirm), but second time after lock fingerprint is as option for unlock app. So I'd say if you closing app fingerprint unlock it not gonna work, till you lock app and unlock app twice.

Hi dgg4, thanks for following up with us! I'm glad to hear an update resolved the issue.

Hi INTRASERVER thanks for your comments. You are correct, after enabling biometric unlock in 1Password 8 for Android your next sign in will require the account password to finish confirming. I believe the issue dgg4 was running into was a little different and I should have separated the comment to a new thread or better clarified that. Apologies for any confusion and thanks again!

Ok, installed 1Password 8. Well ok, works perfect, no issues except some thing to get working is tricky. Setup fingerprint (1Password > Settings > Security > Fingerprint Unlock) isn't like just turn on and it works. (You don't need remove and readd fingerprint in Android Settings.) But when you enable it and you close app it doesn't work. It still asking password. You have after enable fingerprint, biometric login to lock app. First time after lock it asking password. Don't worry unlock it by entering password. So you have to lock it again. Now after second time you lock it you in password field right side see fingerprint icon. So you can press on it and it will ask you to use fingerprint. Unlock app with fingerprint. Now you can close app and fingerprint works.

This way work on Google Pixel 6 Pro.

fingerprint unlock is working now. There was an update to the app that downloaded and then fingerprint unlock started to work. Thx!

Hello dgg4, I'm sorry to hear that didn't work for you! When you open 1Password for Android do you see a face icon next to the account password field similar to my example below?

If so, tapping the face icon should open the biometric prompt. If not, you can try resetting any biometrics saved on your device:
1. Turn Biometric unlock off under Settings > Security in 1Password for Android.
2. Delete all saved biometry and disable fingerprint unlock in your device settings.
3. Restart your device.
4. Enable fingerprint unlock in your device settings.
5. Enroll your fingerprint again.
6. Enable Biometric unlock in 1Password for Android.

Let me know how that goes!