1Password 8 (Early Access) Issues list.

INTRASERVERINTRASERVER
Community Member
edited June 22 in Android

I tried for 15min and unfortunately worst experience with it. Most bad part is I couldn't find option to enable biometric login. So to open 1Password always has to enter password manualy. Secondly didn't work with many pages, didn't offer to use 1Password to sign. Secondly when I entered password on web pages Google Password Manager overlapse to 1Password. Even 1Password been set as one to save and use for autofill.

Comments

  • ag_timothyag_timothy

    Team Member

    Hi @INTRASERVER, thanks for your feedback. I'm sorry to hear your experience with 1Password 8 hasn't been great so far.

    I couldn't find option to enable biometric login.

    The biometric unlock option can be found under ⚙️(Settings) > Security. On some devices the biometric unlock option is defaulting to Face unlock, even if Face unlock isn't in use on the device. If that was the case for you, tapping Face unlock will allow you to enable biometric unlock with you're fingerprint. Our development team is working on addressing this.

    Secondly didn't work with many pages, didn't offer to use 1Password to sign.

    Are there any specific websites where 1Password 8 for Android did not offer to fill or save your credentials? If so, you can share the site as well as the browser used. I would be happy to test these out myself.

    when I entered password on web pages Google Password Manager overlapse to 1Password.

    If you have previously saved logins in Chrome, the Chrome password manager is quite persistent in offering to fill even if a different Autofill service has been selected. If you open Chrome and tap ⋮ > Settings > Passwords, under Passwords do you have items listed?

  • INTRASERVERINTRASERVER
    Community Member

    Thanks for repley. This is little bit confusing. I seen option face unlock, but I didn't expect it can be releated with fingerprint as well.
    It happen on many pages, unfortunately I removed v.8 I can't say ehich one.
    I don't use Chrome browser, if you want more specific, then chrome I have fully deleted from my phone. I'm using Firefox. And 1Password is set as first, default to save and autofill passwords.

  • ag_timothyag_timothy

    Team Member

    Hi @INTRASERVER, thanks for following up with us.

    This is little bit confusing. I seen option face unlock, but I didn't expect it can be releated with fingerprint as well.

    I definitely agree this issue is causing the current wording to be a bit confusing. Our development team is working to resolve this issue so hopefully we'll have a fix available soon!

    when I entered password on web pages Google Password Manager overlapse to 1Password... I'm using Firefox. And 1Password is set as first, default to save and autofill passwords.

    I'd like to ask you to create a diagnostics report from your Android device:

    Sending Diagnostics Reports (Android)

    Attach the diagnostics to an email message addressed to [email protected].

    With your email please include:

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

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