Failing to fill in Epic Games login

Styphon
Styphon
Community Member
in 1Password in the Browser

Trying to log into the Epic Games store - https://www.epicgames.com/id/login/epic but it won't fill in the fields. I've had to copy and paste it in. I'm on WIndows 11 using Chrome.

1Password Version: 7.9.830
Extension Version: 2.3.6
OS Version: Windows 11 Pro 21H2 22000.739
Browser:_ Chrome 102.0.5005.115

Comments

  • Styphon
    Styphon
    Community Member

    Just upgraded to 1Password 8.7.2 and Chrome 103.0.5060.53 and it's still not working.

  • Jack.P_1P
    Jack.P_1P

    Hi @Styphon:

    This is something we're aware of and tracking. In the meantime, if you use the 1Password pop-up by clicking the 1Password icon in Chrome's toolbar and click Autofill on your Epic Games Login item, that should fill as expected for you. Let me know how you get on with that!

    Jack

    ref: dev/core/core#9148

  • Styphon
    Styphon
    Community Member

    Hi Jack, yes, that does indeed work. Thank you.

  • Levan
    Levan
    Community Member

    Issue also occurs on reset password page where you set new password.

  • Joy_1P
    Joy_1P
    1Password Alumni

    Hey @Levan, I was able to get things filling on the reset password page. Here is a video: https://share.cleanshot.com/NkNzG4

    What specifically is not filling for you? What steps are you taking? Do you have trouble on any other sites?

  • Levan
    Levan
    Community Member
    edited September 2022

    Hi @Joy_1P, Thanks for reply, I'm talking about the page where you enter your new password while you are resetting it, here's steps to reproduce issue.
    1. Go to login page
    2. Click on Forgot your password
    3. Enter your email and submit, on your email you'll receive link of the page which asks you to set new password for your account.

    And page mentioned on 3rd step is the one where I faced the issue.
    I Hope it'll be helpfull.
    Thanks.

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