1P not showing New Login in Main Window

mdvzo

I added a new login to 1P for Stockrover.com and it hung when doing and the main window does not show the login. However the login shows in the Safari toolbar.

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1Password Version: 8.8.0 80800165
Extension Version: 2.3.6
OS Version: 12.4
Browser:_ Safari

mdvzo

mdvzo

As I anticipated if I completely quit 1P and restart the entry shows. This is not the first time

ag_maryam

Hello @mdvzo ! Thanks for sharing your feedback! I'm sorry to hear about the problem you've been experiencing.

We'll need to take a closer look at how 1Password is currently set up. Can you send us a diagnostics report from your Mac?

• Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com. With your email please include:

• A link to this thread: (https://1password.community/discussion/131204/1p-not-showing-new-login-in-main-window#latest)
• Your forum username: (mdvzo)
  You should receive an automated reply from our BitBot assistant with a Support ID number.
  Please post that number here.

Thanks very much!

mdvzo

I took care of everything except I have not received a ticket number as of yet.

Jack.P_1P

Hi @mdvzo:

I was able to locate your email to us, so we'll take a look and be in touch soon.

Jack

ref: YJM-93157-282

mdvzo

Thx