1Password isn’t able to start because of a problem. Contact support@1password.com for help.

riccoho
riccoho
Community Member
in Mac


1Password for Mac cannot be launched after I restarted the Mac. Reinstalling the app from 1Password.com does not help any. Is there any solution to fix that?

1Password Version: 8.7.3
Extension Version: 2.3.6, 2.3.5
OS Version: 12.4
Browser:_ Safari, Firefox

Comments

  • Jack.P_1P
    Jack.P_1P

    Hi @riccoho:

    It looks like you've reached out to us via email as well about this. Are you still running into trouble?

    Jack

    ref: TXS-62211-935

  • riccoho
    riccoho
    Community Member

    The problem is solved by using AppDelete to remove the whole application and all related settings. After a fresh install, the app works again now.

  • Jack.P_1P
    Jack.P_1P

    Glad to hear we were able to get you sorted @riccoho! Feel free to get in touch if there's anything else we can help you with.

    Jack

This discussion has been closed.