Problem with Email Fill-in

DHK

My wife and I share a vault and have two entries for "Identities". She has one email in hers and I have 3. When I come to an Email field in a web page 1Pass only lists her one, and one of mine (The top one in the attached photo). How do I get all 3 to show as choices?

---

1Password Version: 8.73
Extension Version: Not Provided
OS Version: macOS 12.4
Browser:_ SafariMy
Referrer: forum-search:Problem with email fillin

Jack.P_1P

Hi @DHK:

Great question. 1Password in the browser currently only suggests the default email field from an Identity item. If you've added additional email fields to your single Identity item, they won't be suggested. If they each have different contexts (like personal versus work), then creating multiple Identity items would be your best bet. For example, I have two different Identity items (one in my personal 1Password account, and one in my work account). My personal one contains my home address, personal email, etc. My work one contains my work email address and other work related things.

Let me know how you get on with that!

Jack

DHK

I don't have a personal/work differentiation, just several emails for different purposes. It would be nice to have them all in my main identity. For now I've added 2 others with my name and just the different emails. We'll see how that goes.

DHK

I set up 2 new identities, each having one of my other emails, and it still doesn't show as an option in an email field in a web page... thoughts?

ag_tommy

@DHK

Did you add a custom section in perhaps the top section for Identification or did you use the Internet Details section and the email field portion there? I needed to use the latter to get my testing email address to show. Notice the word email has a purple color to it. A self created section will not have that and will likely be white in color.

• Reminder: Please be careful not to share personal details here. It is a public community.

DHK

My "email" looks purple to me... Thanks for replying.

ag_tommy

@DHK

That's odd for sure. I thought I was on to something. I feel like I am overlooking a key detail, and for the life of me, I can't put my finger on it. I would recommend emailing the extensions team and letting one of my colleagues help solve this. I know they have some magic up their sleeves. I have seen that when a user reported a credit card item missing. I think this may be something similar.

Please use support+forum@1password.com and include a link to this thread.

DHK

It turns out that I didn't fill in the email info in the Internet section : (, when I did that all worked fine. Thanks for your help.

ag_tommy

You're welcome DHK.

Enjoy!