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Former Member's avatar
Former Member
3 years ago

Autofill not working

In 1Password 8 when entering a site, the autofill user and password is not working.

1Password Version: 8.7.3
Extension Version: 2.3.6
OS Version: macOS Monterey 12.4
Browser:_ Safari

browser extension

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  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello @OneUpTwoDown! 👋

    I'm sorry to hear that you're having trouble filling certain kinds of information using 1Password 8. I'm not sure how the original poster resolved their issue but I'm certain that we can get everything working for you as well.

    I apologize for the delay in responding. I've located your ticket and I've reached out to the team. One of my colleagues will send you a reply over email as soon as possible. Thank you for your patience. 🙂

    -Dave

    ref: GIP-55923-448

  • Former Member's avatar
    Former Member
    3 years ago

    How was this solved? I've emailed 1P support a few days ago about autofill not working in 1P8 for credit cards and personal info items (name, address, postal code, etc.) like it did in 1P7, but am still waiting for help.

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    3 years ago

    Hello 👋

    I'm happy to hear that you were able to solve the issue. 😊

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In 1Password 8 when entering a site, the autofill user and password is not working.

\n\n
\n\n

1Password Version: 8.7.3
\nExtension Version: 2.3.6
\nOS Version: macOS Monterey 12.4
\nBrowser:_ Safari

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In 1Password 8 when entering a site, the autofill user and password is not working.

\n\n
\n\n

1Password Version: 8.7.3
\nExtension Version: 2.3.6
\nOS Version: macOS Monterey 12.4
\nBrowser:_ Safari

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Autofill not working","moderationData":{"__ref":"ModerationData:moderation_data:42600"},"body":"

Thanks Dave.

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Hello @OneUpTwoDown! 👋

\n\n

I'm sorry to hear that you're having trouble filling certain kinds of information using 1Password 8. I'm not sure how the original poster resolved their issue but I'm certain that we can get everything working for you as well.

\n\n

I apologize for the delay in responding. I've located your ticket and I've reached out to the team. One of my colleagues will send you a reply over email as soon as possible. Thank you for your patience. 🙂

\n\n

-Dave

\n\n

ref: GIP-55923-448

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-

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How was this solved? I've emailed 1P support a few days ago about autofill not working in 1P8 for credit cards and personal info items (name, address, postal code, etc.) like it did in 1P7, but am still waiting for help.

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Hello 👋

\n\n

I'm happy to hear that you were able to solve the issue. 😊

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Solved.

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