[Video] This is What Happens in Any Browser...

bryantoder
bryantoder
Community Member
in 1Password in the Browser

Hello... I use 1Password ALL the time in different browsers. The video here will show you what happens a lot:
https://www.dropbox.com/s/asgpd0p2o48lm6u/1PW-1.mp4?dl=0

It's odd because 1Password works most of the time, but MANY times a day, I need to refresh the browser, and then it works... usually.

I'm on a new MacBook Pro, OS 12.4, and everything is updated, including 1Password. All the few extensions are updated.

Thanks.

1Password Version: 8.7.3
Extension Version: 2.3.7
OS Version: 12.4
Browser:_ Safari 15.5 & Chrome 103.0.5060.114

Comments

  • bryantoder
    bryantoder
    Community Member

    Really? Nothing?

  • WestW
    WestW
    Community Member

    Same issue here. Including while trying to log into the 1PW Community website. With 1PW unlocked, I click on the icons in both the username field and password fields and nothing fills in. I have to use the CMD \ to get the fields filled in. What good are the icons if they only work infrequently?

  • ag_tommy
    ag_tommy

    @bryantoder @WestW

    Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question, if you have an account. One of our extensions team members will be able to assist you.

    I apologize @bryantoder it looks like we inadvertently missed your posting. Please be sure to include the video in your email. We are unable to open items via links. The item (your movie) would need to be submitted with your message.

    @WestW

    I'm afraid I do not have enough to go on for you. You are also welcome to email in. Please also include the browser type, and if you are using 1Password 8 or 7. The version number of the extension would be most helpful as well.

    --

    Apple released 12.5 today along with other OS's. It's a great time to update all things.

This discussion has been closed.