Linux biometric unlock gives "authorization prompt dismissed"

Community Member


when enabling biometric unlock on linux and running op commands it gives me the following error message

op vault ls
[ERROR] 2022/07/15 11:37:21 authorization prompt dismissed, please try again

I'm running
Arch Linux
1Password Desktop: 8.8.0-197.BETA
1Password CLI: 2.5.1

Polkit is installed.

extra/polkit 121-1 [installed]
    Application development toolkit for controlling system-wide privileges
 which op
ls -la /usr/local/bin/op
-rwxr-sr-x 1 root onepassword-cli 12M Jun 30 16:36 /usr/local/bin/op*

I have a feeling that this could be because of my window manager.
I am using BSPWM.

1Password Version: 8.8.0-197.BETA
Extension Version: Not Provided
OS Version: Arch Linux
Browser:_ Not Provided


  • N33TN33T
    Community Member

    The issue wasn't my window manager.
    It seems I needed to run a polkit agent.
    I have installed lxsessions and am now running lxpolkit.

    So biometric unlock option seem to work.
    However the SSH agent doesn't seem to work in tmux, but that's for a different thread:

  • Horia.Culea_1PHoria.Culea_1P

    Team Member

    Ney @N33T,
    I am glad this got sorted out, on the CLI side! I'll make sure to ping my colleagues working on the SSH feature, inquiring for an update related to tmux support.


  • N33TN33T
    Community Member
    edited July 18

    Hi @Horia.Culea_1P,

    would it be an idea to update the documentation:
    and add the need for a polkit agent for linux and not just polkit?

  • Horia.Culea_1PHoria.Culea_1P

    Team Member

    Will bring it up with our docs folks!
    Thank you for the suggestion!


  • Horia.Culea_1PHoria.Culea_1P

    Team Member

    Hey @N33T,

    Just checked with my colleagues working on SSH, they have confirmed that tmux support should already be in production.
    I see that you've already opened a thread in the SSH forum, so I'll let my colleagues handle this issue there.
    Let us know if we can help you with anything else, on the CLI side!


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