To protect your privacy: email us with billing or account questions instead of posting here


expired credit card

budesonidabudesonida
Community Member
edited July 26 in Memberships

Hello.
I have tried to contract the annual subscription from Spain and when entering my credit card data I get the message "Your credit card has expired. Try another card.", which is absolutely incorrect because I use it daily and the date expiration date is 2027.
Any solution?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • Jack.P_1PJack.P_1P

    Team Member

    Hi @budesonida:

    Thanks for reaching out. To protect your privacy and security, we're unable to discuss billing specifics in public. Reaching out to us directly via email at [email protected] would be best. After emailing in, you'll receive a reply from BitBot with a support ID that looks like [#ABC-12345-678]. Post that here, and I'll be able to connect the dots and make sure your message has gotten to the right place.

    Jack

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file