macOS Autofill removed ?

FredericC
FredericC
Community Member
edited July 2022 in Mac

Hello,

The promotion of 1Password 8 was announced with a "one more thing" feature, the fill/autofill for apps / system prompt.
I remember trying this when it came out. It was a nice addition I was willing to get used to. But since a few weeks it seems I can't use the Quick Action anymore.

When system is asking me for my credentials in preferences for exemple I hit Quick Command but Mac login is not even displayed, I can search for it but hitting enter is doing nothing.

I tried to login Spotify app, the Quick Action command is displaying Spotify credentials but hitting Enter is launching the browser version in place of entering app credentials.
The same for Appstore, I do Quick Action command, Apple credentials are selected but when I hit enter browser is launching trying to connect to online version, not the app.

The only solution is to use the good old manual copy past.

Was this feature removed ?

TY

Frederic


1Password Version: 8.7.3
Extension Version: Not Provided
OS Version: macOS 12.4
Browser:_ Not Provided

Comments

  • FredericC
    FredericC
    Community Member

    Got it.

    Multiple problem solved, I used Quick Command in place of Autofill because app + documentation are not correct.

    • In french, Autofill was translated by "fill in the browser" for the shortcut (which is not the same at all) "autofill" is not same as "fill in the browser"
    • Documentation of 1 password is talking about "Quick Action" to autofill in some areas, not Autofill. In most places it is talking about "Cmd + backslash" command which is not the shortcut used in foreign languages, you probably should stick to "Autofill" everywhere and add the shortcut after in all documentation, you are confusing your users.
    • In Quick Command the "Autofill " (Shift + Enter) is opening browser, not autofilling apps. I tried multiple time with no success.
  • @FredericC

    Shift + enter should be correct. I suspect you might be bumping up against a keyboard layout/regional issue where multiple keys need to be pressed, unlike a US layout would.

    Command + \ would be autofill as in the browser if I follow you correctly. If using Quick access, you would use shift + return to fill in the system prompt. Hitting enter would indeed open the browser. You can see the action at the end of the Quick access selection.

    Can you let me know specifically where the translation was incorrect? A screenshot might be helpful as I'll need to pass it along to someone on that team. That will keep any errors or misinterpretations down on our end.

  • FredericC
    FredericC
    Community Member
    edited July 2022

    Shift + Return is not working.

    I tried to use a qwerty layout -> no success
    I select the line with arrow + Enter -> no success
    I select the line with mouse and click -> no success

    Other options like Open in 1password / Open in browser etc. are working correctly with keystroke / mouse / Keyboard navigation
    I'm pretty sure it can't be a foreign layout problem. Shift and Enter are universal keystrokes at the same place on keyboard on all languages.

    About translation here is a screenshot.

    The problem is probably the same in all language, I check for all european languages and they all say "Fill in the browser".
    In the app, Autofill was translated bay "Remplissage Automatique" which is "Automatic Fill" : a correct translation.

    Frédéric

  • Thanks @FredericC

    I've reported the translation disparity.

    I was thinking you might have been using additional modifiers. Glad to have that cleared up. The only difference I can think of between our systems is I am using the nightly. Come to think of it can you confirm that you granted 1Password access in Accessibility? That might cause trouble with the shortcut. Also, if you have recently enabled the option make sure to quit 1Password and then open it again to allow it to pick up the new permissions.

    System Preferences -> Security and Privacy -> Privacy (Tab) - Accessibility - enable 1Password.

  • FredericC
    FredericC
    Community Member

    Hello,

    Accessibility settings are already set, I reseted theme, but after checking theme again, the problem remain the same.
    It is not an accessibility permission, as not only the keystroke is "broken" when in Quick Command but also validation with Enter or Mouse pointer. Other elements of the menu are ok.

  • ag_tommy
    edited July 2022

    @FredericC

    We may need to take a deeper look under the hood. Would you kindly email us and we can look into this in more detail? We cannot gather reports here in the community. This helps to ensure your privacy.

    1. Open 1Password.
    2. Tap your 1Password account icon from the 1Password home screen.
    3. Tap Settings.
    4. Tap Help.
    5. Click Send Diagnostics.

    Attach the diagnostics to an email message addressed to support+forum@1password.com.

    • Your forum username: FredericC
    • A link to this thread: https://1password.community/discussion/131578/macos-autofill-removed#latest
  • FredericC
    FredericC
    Community Member

    Done

  • Thanks, @FredericC! I see we've received your report. We'll review it and get back to you via email with next steps as soon as we can.

    Ben

    ref: FML-51338-131

This discussion has been closed.