How do I get 1Password on my iPhone to sync with 1Password on the cloud?
I just discovered that an email problem I've been having for months is because 1Password on my iPhone is not syncing with 1Password Cloud. Since there's no manual "Sync" command on the phone I presume this is supposed to happen automatically but it isn't. I'm running iOS 7.9.6 on the iPhone and version 7 on my Mac but that's working OK. This is annoying and what else is annoying is trying to find answers by looking at an Ignorant Base. It certainly doesn't pass for knowledge. If I have to rummage through more than 700 entries related to my issue, it's not knowledge and neither is it customer service.
Thanks.
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Referrer: forum-search:1Password not syncing on iPhone
Comments
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Hello @Lionheart! 👋
I'm sorry to hear that you're not seeing the same items on your iPhone and on 1Password.com. I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/131720/how-do-i-get-1password-on-my-iphone-to-sync-with-1password-on-the-cloud
- Your forum username:
LionHeart - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
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