Forum Discussion
Safari and Chrome Extensions slow and unstable
Is there a way to improve the performance of the browser extensions?
Since version 8.7 (when I started using 1Password 8) and continuing through 8.9.10 (current version), the performance of the browser extensions has been frustrating. Unlocking via the extension takes 5-30 seconds, and then another 5-30 seconds for the field fill menu to be functional (i.e. the menu doesn't allow selection, or selection doesn't do anything). I suspect this is due to the number of accounts I have (22) signed in. Unlocking and login item display was immediate with version 7.9.4 with the same number of accounts.
Additionally, the extensions regularly lose contact with the app or background process that identifies whether they are locked or unlocked. I can have the window for the app visibly unlocked, but Chrome will say it's locked and Safari will be unlocked. Restarting the browser that has the wrong status solves the problem, but this is not inefficient and is often a problem, due to state and data loss from quitting. It happened with the 7.x app as well, but not nearly as frequently as with 1Password 8.
There are still so many regressions (e.g. field re-ordering, but thanks for default vault), frequent app crashes (no crash log, just disappearing app window), and performance problems. Passkeys are interesting, but not as essential as basic performance and reliability.
1Password Version: 8.9.10
Extension Version: 2.4.1
OS Version: macOS 13.1
Browser:_ Safari and Chrome
3 Replies
Outstanding, @steenth !
Sounds like you're good to go then.
Not sure why the expiration dates didn't transfer, but LastPass has had a variety of date variations over the years. My lastpass converter in the https://1password.community/discussion/101693/moving-to-1password-from-another-password-manager has heuristics to try to detect valid dates, and it will convert them appropriately when they are matched. Otherwise, a bad date value would go to the Notes area of the record.
Do you have a lot of these missing values?
@steenth
No problem, understood. Lots of version numbers, apps, interfaces, extensions to keep track of.
If you are able, just download the Windows desktop app, add the account, and do it in the desktop app. The desktop apps are generally the easiest way to do bulk management.
Sorry for confusion. I am using Window 10, with Firefox. I have been going directly to 1Password.com using the browser all along. I cannot delete the primary vault or select all within the vault going directly to the website or using the extension. I’ve been trying to avoid having to delete 400 entries by hand but at this point I’m not optimistic. Thanks for your help
@steenth
Ah, I see, you are using the Browser Extension.
You need the Desktop app to do what you need. Since this was posted in the Windows forum, I had assumed you were using the Desktop app. Can you try it there?
@steenth
I'm not sure which version of 1Password you are using. Can you indicate version of the Desktop app?
Generally, go to the Vault where the contents are, that you want to delete, then do Control - A to select All. Then Right-click the selected items, and select Delete.
Be sure that you are deleting only the items you want deleted. It's unclear which vault your items were imported into, nor if you have other items that you don't want deleted. So be cautious here.
Can I change the default vault?
This depends on which version of 1Password you are running, hence the question above.
Can I remove duplicates?
This also depends on which version of 1Password you are using - version 7 has a tool to help remove duplicates, version 8 does not yet.
@steenth
It's easier to do this type of bulk work using the Desktop app. If you want to delete all of your items in your vault(s), just select all of them, and Delete them (vs. Archive).
If you are still having trouble with your Lastpass import the next time you try it, reply back here and I'll offer another option for you to try.
