S22 Ultra fingerprint unlock

rgsherr
rgsherr
Community Member
edited July 2022 in Android

Current beta of 1Password for Android only giving me an option of face unlock on my Samsung S22 Ultra. No other options available. Can't fill in fields below so 1password version 8.9.0, OS is latest Android

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • ag_timothy
    ag_timothy

    Hello @rgsherr, thanks for your feedback! Currently, on devices that have facial scanners, the Biometric unlock setting will default to Face unlock wording even if Face unlock is not turned on or available with 1Password. If you have a fingerprint registered on your device, tapping Face unlock on in 1Password 8 should allow you to enable Fingerprint unlock. I definitely agree this is confusing and it's something we will be updating in the future.

    Thanks again! Let us know if there's any issue enabling fingerprint unlock.

  • Ronso
    Ronso
    Community Member

    I was very confused, too. Thanks for explanation - looking forward for an update.

  • ag_timothy
    ag_timothy

    Hi @Ronso, happy I could help shed some light here! Hopefully we'll have the fix available soon.

This discussion has been closed.