1Password 8 Memory Leak

mdvzomdvzo
Community Member
edited August 3 in Mac

I have noticed a huge memory footprint with 1Password8 since the most recent update. I have been a 1P8 beta tester, so I have many miles on the new version.


1Password Version: 8.9.0 80900001
Extension Version: 2.3.7
OS Version: 12.5
Browser:_ Safari

Comments

  • ag_tommyag_tommy

    Team Member
    edited August 3

    @mdvzo

    I am on our nightly and do not experience this. It may be fixed within the nightly. Have you noticed anything that causes this or is this just after normal use? I am also on 12.5, M1. Is this on an Intel or M1? I wouldn't think it would matter mainly more curiosity on my part there.

  • mdvzomdvzo
    Community Member

    I am on am Intel and I have not noticed anything that causes this and it was my first experience with a memory issue with 1P. I monitor my memory closely so I am sure it is new. I have seen 1P grow from for 200MB to 400MB but that is about as high as I have seen it before this incident.

  • ag_tommyag_tommy

    Team Member

    @mdvzo

    I've got two folks describing similar situations now. Let's get you over to email. Please send us a message using [email protected]. Be sure to use the email address tied to the account in question. Can you grab a sample of the process and include it? Could I also ask you to create a diagnostics report from your device:

    1. Open 1Password.
    2. Tap your 1Password account icon from the 1Password home screen.
    3. Tap Settings.
    4. Tap Help.
    5. Click Send Diagnostics.

    Attach the diagnostics to an email message addressed to [email protected].

    • Your forum username: mdvzo
    • A link to this thread: https://1password.community/discussion/131957/1password-8-memory-leak#latest

    • Please do not post your diagnostic report to the forum. This is for your privacy and security.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

  • mdvzomdvzo
    Community Member
    edited August 4

    [#WFC-83715-883] 1Password 8 Memeory Leak

  • andrew.l_1Pandrew.l_1P

    Team Member

    Thanks for updating us with that support ID number, @mdvzo. As it's best to continue this conversation over email, our team will reply to you there once they've had a chance to investigate. 🙂

    ref: WFC-83715-883

  • mdvzomdvzo
    Community Member

    Sounds good

  • greggmcgreggmc
    Community Member

    Just noticed very similar high memory usage, same version of 1Password.

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