To protect your privacy: email us with billing or account questions instead of posting here.

Not happy about agilekeychain import

thom4sd
thom4sd
Community Member
in Memberships

Hi,

I'm pretty ticked off that I can't import my agilekeychain/v6 vault into membership/v8 directly. I need to follow your instructions for several members of my household and can't believe you didn't take the time to implement this.

Thomas

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • thom4sd
    thom4sd
    Community Member

    In fact, your instruction are not working for me. I installed v6, open the agilekeychain vault, backed up, installed v7, navigated to backup in ~/Library/Application Support/1Password 4/Backups, selected a file in the directory to restore, and 1Password 7 failed to import my backup. This is extremely frustrating.

  • joshua_1p
    joshua_1p

    Hey @thom4sd

    I would be glad to help you with this. To avoid exposing any confidential information, I have reached out to you via email. This will allow us to go into greater detail about getting things sorted out. Please respond to the email once you receive it! :)

    ref: XSC-23334-949

This discussion has been closed.